At Coffeecient, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and interact with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information: Personal Information and Non-Personal Information.
- Personal Information: This includes any details you provide to us directly, such as:
- Name
- Email address
- Phone number
- Shipping and billing address (if applicable)
- Payment details
- Any other information you provide through forms or communication
- Non-Personal Information: This is data that does not identify you directly, such as:
- IP address
- Browser type and version
- Device information
- Pages visited on our site
- Time and date of your visit
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: We use your personal details to process your orders, payments, and any requests related to our products or services.
- To Improve User Experience: We use non-personal data to analyze how users interact with our website and improve functionality, performance, and content.
- Marketing: With your consent, we may send you promotional emails, newsletters, or updates about our products, offers, and events. You can opt out at any time.
- Customer Service: We use your contact information to respond to your inquiries and provide customer support.
3. Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information. However, we may share your data with the following parties in certain situations:
- Service Providers: We may share your information with third-party vendors and service providers who help us run our website and process transactions (e.g., payment processors, shipping companies).
- Legal Compliance: We may disclose your information when required by law, such as to comply with a legal obligation or protect our rights.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We employ reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us track your preferences and personalize your experience. You can choose to disable cookies in your browser settings, but this may impact your ability to use some features of our site.
We may also use web beacons, pixels, or other tracking technologies to gather data on site usage and improve marketing efforts.
6. Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correct: Update or correct any inaccuracies in your information.
- Delete: Request the deletion of your personal data, subject to applicable legal exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the bottom of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
- Email: Info@coffeecient.in
- Phone: +91 9876543210
- Address: Jharpada, Bhubaneswar
Last updated: 19-04-2025